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Booking & Cancellation Policy

• All reservations require a credit card guarantee at time of booking. If you'll be redeeming a Gift Certificate, please note that in your reservation.

• ALL WEEKEND reservations will be charged a $60 non-refundable deposit per service, at exactly 48-hours prior to arrival. This deposit will go towards your service. Our Cancellation Policy: Any no-shows cancellations, or reschedules made less than 48-hours prior to your arrival time, will be considered a cancellation and will result in  a cancellation fee. The amount of the fee will be equal to the full amount of the reserved services.

• For WEEKDAY reservations only (Tuesday - Friday) Any no-shows cancellations, or reschedules made less than 24-hours prior to your arrival time, will be considered a cancellation and will result in  a cancellation fee. The amount of the fee will be equal to the full amount of the reserved services.

Important Notice:

Please arrive 15 minutes before your scheduled reservation. Late arrivals will result in a shortened service, with no exceptions. To ensure a smooth experience for all clients and therapists, we are unable to accommodate last-minute changes due to traffic, accidents, or parking issues. We highly recommend allowing extra travel time to reach Spa Del Rio. Thank you for your understanding.